Privacy Policy

Effective Date: 04/17/2022

Introduction

RPR-GENESIS is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat personal information that we collect and receive, including through the use of our website, online forms, email communications, and SMS-based messaging services (the “Service”). This Policy is incorporated into our Terms of Service.

By using our website or Service, you consent to the terms of this Policy. RPR-GENESIS reserves the right to modify this Policy at any time. We will post the effective date of changes at the top of the policy. Continued use after any modifications constitutes your acceptance of those changes.

1. Information We Collect

We may collect personal information from you in the following ways:

  • SMS Services: Your mobile phone number, screen/user name, message content, and any information you voluntarily share via SMS.
  • Website and Forms: Your name, email address, phone number, and any other details you submit via online forms.
  • Cookies and Analytics: Non-personally identifiable information such as browser type, pages visited, time spent on site, and referral links, collected through cookies or similar tracking technologies.
  • Email Communications: If you subscribe to our newsletters or email updates, we may collect your name and email address.

2. How We Use Your Information

We use your personal information to:

  • Provide and operate our SMS Service and website.
  • Respond to inquiries and communicate with you.
  • Send alerts, updates, and fundraising appeals.
  • Improve user experience and optimize our content.
  • Conduct research and compile aggregate analytics reports.
  • Comply with legal obligations.

3. SMS-Specific Terms

By opting in to RPR-GENESIS SMS communications, you agree to receive periodic text messages from us. These may include reminders, support resources, alerts, and important updates.

How to Opt-In

You can opt-in by:

  • Entering your phone number into a form on our website.
  • Texting a keyword such as "JOIN" to (310) 839-5457.
  • Providing your phone number on a physical or digital sign-up form.

How to Opt-Out

To opt-out at any time, reply with “STOP” or “QUIT” to (310) 839-5457. You will receive a confirmation and no further messages will be sent unless you re-enroll.

Help/Support

Text “HELP” to (310) 839-5457 for assistance or contact info.

Message Frequency

Message frequency varies. Standard message and data rates may apply.

4. Sharing and Disclosure

We do not rent, sell, or share your personal information with third parties except in these limited circumstances:

  • With your explicit consent.
  • To trusted service providers who process data on our behalf under confidentiality agreements.
  • As required by law, legal process, or to defend legal claims.
  • To investigate or prevent fraud, abuse, or threats to safety.
  • In connection with a merger, acquisition, or asset sale.

Aggregated, non-personally identifiable information may be shared for reporting purposes.

5. Security

RPR-GENESIS uses reasonable security measures to protect your personal information, including secure servers, encrypted transmissions, and access controls. However, no system is 100% secure. Information transmitted via SMS or web forms may pass through third-party infrastructure not under our control (e.g., wireless carriers, SMS platforms).

We are not responsible for the security of any personal information you choose to share with other users.

6. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under the age of 13.

If you are age 13–17, please do not provide personal information without permission from a parent or legal guardian. By using our services, you affirm that you are 18 or older, or at least 13 with parental consent.

7. U.S. Residents Only

Our services are intended only for residents of the United States.

8. Contact Us

If you have any questions or concerns about this Policy or your data, please contact us:

  • SMS: Text “HELP” to (310) 839-5457
  • Email: info@rpr-genesis.org
  • Mail: 9854 National Blvd Unit 286, Los Angeles, CA 90034

Serving Rancho Park, Santa Monica, Beverly Hills, West Hollywood, Venice, Culver City, and surrounding areas.